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Frequently asked questions
Everything you need to know about us!
How do I sign up?
How does ordering work?
How do I order?
Is there an app?
When do you deliver?
What if my delivery suburb doesn't appear when I check out?
What are the menu opening and closing times?
Is there a minimum order?
What are the delivery fees?
A menu item is sold out, what can I do?
My order is a gift, can I send a card with my order?
I didn't receive exactly what I ordered.
You don't deliver to my suburb.
My delivery day is on a public holiday, will I still receive it?
Can I collect items on the day without ordering? Where from?
What if I live in a gated complex, or high-rise building?
How do I contact you?
Who can buy alcohol?
Packaging
What time can I expect to receive my order?
What forms of payment do you accept?
I am an NDIS participant, can I order?
I am an HCP participant, can I order?
How do I heat my meals?
Can I freeze my meals?
Where are the products prepared?
Can I customise any products?
What if I have a dietary requirement?
Product shelf life.
What dollar value can I purchase a gift voucher for?
Still have a question?
Can't find the answer you're looking for? Please chat with us!
03 5968 4717
eat@bambamitalian.com.au
